Privacy Policy
Effective date: February 7, 2026
At Toiture Métallique Montréal Inc., protecting your personal information is a priority. This policy explains how we collect, use, retain and protect your personal information, in accordance with Quebec's Act respecting the protection of personal information in the private sector.
Person responsible for the protection of personal information
The person responsible for the protection of personal information at Toiture Métallique Montréal Inc. ensures compliance with this policy and handles any questions or requests regarding your personal information. You can reach them by email at info@metalroofmontreal.ca, by phone at 514-867-0787 or by mail at 1200, avenue McGill College, #1100 Montreal, QC H3B 4G7.
Information collected and methods of collection
In the course of our activities, we collect the personal information necessary to provide you with our metal roofing services. This information includes your name, postal address, phone number, email address and, where applicable, photos of your current roof that you choose to send us. We collect this information when you fill out our online quote request form, when you contact us by phone or email, during our evaluation visits at your home, through our advertisements on Facebook and Google, or in person when signing a contract.
Use and sharing of your information
We use your personal information to communicate with you and respond to your requests, prepare and send you a quote, plan and carry out your roofing work, send you documents related to your project such as the contract, invoice and warranty certificate, ensure follow-up on your warranty and inform you of our promotions if you have consented. We never sell, rent or trade your personal information. However, we may share it with our suppliers for material delivery, with our accountant for financial management, or with authorities if required by law.
Retention and security
We retain your personal information for as long as necessary for the purposes described above. For our customers, we keep the information for the entire duration of the warranty in order to serve you in case of a claim. We implement appropriate security measures to protect your information, including limiting access to authorized employees, securing our digital files and keeping paper documents in a locked location.
Your rights
You have the right to access your personal information that we hold, to request its correction if it is inaccurate or incomplete, to withdraw your consent to certain uses and to request its deletion subject to our legal obligations. To exercise these rights, contact our person responsible for the protection of personal information at the coordinates indicated above. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec at www.cai.gouv.qc.ca.
Cookies and modifications
Our website uses cookies to improve your experience and measure the effectiveness of our advertisements. You can disable them in your browser settings. This policy may be modified periodically. The update date will always be indicated at the top of this page.